Terms of Service

Last updated: February 21, 2026

1. Acceptance of Terms

By accessing and using KitchenLine, you accept and agree to be bound by these Terms of Service.

2. Service Description

KitchenLine provides AI-powered phone ordering services and digital kitchen ticket management for restaurants.

3. SMS / Text Messaging Program

KitchenLine SMS Program (Order Updates & Customer Care)

By providing your mobile number during an order (phone or SMS), you consent to receive transactional text messages from KitchenLine related to your order (e.g., order confirmation, changes, pickup/delivery updates, and payment link if required).

  • Message frequency: Varies by order (typically 1–5 messages per order).
  • Message & data rates may apply.
  • Opt-out: Reply STOP to cancel at any time.
  • Help: Reply HELP for help.
  • Support: Contact us at [email protected].
  • Consent is not a condition of purchase.

4. Subscription and Payment

Subscriptions are billed monthly. You may cancel at any time. Refunds are subject to our refund policy.

5. Acceptable Use

You agree to use KitchenLine only for lawful purposes and in accordance with these Terms.

6. Contact Us

If you have questions about these Terms, please contact us at [email protected]